Privacy Policy for ITer Platform

At ITer, we are committed to protecting your privacy and the security of your personal data. This privacy policy provides details on how we collect, use, and protect your data when you use our online educational services. We believe that user privacy is of utmost priority and we are committed to full transparency in this regard.

1. Information We Collect

To ensure a smooth and secure educational experience, we collect the following information:

Personal Information: Name, email address, phone number, address, and other contact details.
Academic Information: Details of enrolled courses, test results, educational progress, and certifications.
Usage Information: Activity on the platform such as clicks, study time, and usage patterns.
Device Information: IP address, device type, operating system, and browser used.
Payment Information: Payment and transaction details for secure processing.
Location Information: Approximate location to enhance user experience.

2. How We Use Your Information

We use the information we collect to achieve the following goals:

Provide Educational Services: To deliver courses and manage your account.
Enhance Educational Experience: To tailor your experience based on your needs.
Technical Support: To provide necessary support and troubleshoot issues.
Communication: To send notifications about updates and offers.
Performance Analysis: To analyze data and improve services.
Protection and Security: To protect your personal data from threats.

3. How We Share Information

We share your personal information in the following cases:

With Technical Partners: Payment service providers and companies assisting us.
For Legal Purposes: If required by law or to protect our rights.
In Cases of Merger or Acquisition: Data may be transferred as part of the process.
With Educational Institutions: Sharing academic data with relevant institutions.

4. Accessing Information

We provide easy access to your personal information. You can update your information at any time.

5. User and Platform Rights

We respect your rights regarding your personal information, including:

Access to Data: Request a copy of the information we hold about you.
Update Data: Correct or update your personal information.
Delete Data: Request to delete your account and information.
Object to Processing: Request to stop processing your data in certain cases.

6. Information Security

We take stringent security measures to protect your information:

Encryption Technologies: To protect data during transmission and storage.
Anti-virus Protection: Using protective software.
Firewalls: To protect systems from unauthorized access.

Complete security cannot be guaranteed 100% online. We advise caution when sharing information online.

7. Permissions and Data Access

We request the following permissions to enhance your experience:

INTERNET: Allows the app to access the internet for downloading content and accessing online resources.
ACCESS_NETWORK_STATE: Helps the app determine whether there is an active internet connection.
ACCESS_WIFI_STATE: Used to check the status of Wi-Fi connections to optimize data usage.
WAKE_LOCK: Prevents the phone from going to sleep while using the app to ensure uninterrupted service.
CAMERA: Allows users to take pictures or videos for course-related activities.
READ_EXTERNAL_STORAGE: Enables access to files stored on the device for sharing materials and resources.
WRITE_EXTERNAL_STORAGE: Allows saving data and files to the device’s storage.
READ_PHONE_STATE: Used to identify the user’s device and provide a personalized experience.
RECORD_AUDIO: Needed for features that require audio recording, such as lectures or discussions.
FOREGROUND_SERVICE: Allows the app to run background tasks that enhance performance and user experience.
BLUETOOTH_CONNECT: Enables connectivity with Bluetooth devices, if applicable to app features.
READ_CONTACTS: Used for features that may involve sharing or connecting with contacts.
ACCESS_MEDIA_LOCATION: Allows access to the location data of media files for better content organization.

8. Changes to the Privacy Policy

We may update the privacy policy to keep up with changes. You will be notified of any changes. We recommend reviewing this policy periodically.

9. Non-Compliance with Privacy Policy

By using ITer, you agree to adhere to all terms of this privacy policy. If you do not agree, please do not use the app or its services.

10. How to Contact Us

If you have any questions about this privacy policy, you can contact us via:

Email: Ezarmain@gmail.com
Phone: +964 7810003954